Frequently Asked Questions
How do I earn and redeem CASH BACK Rewards Points?
Learn about which CFCU Checking and Credit Card accounts earn rewards and how to view and redeem points earned for cash back, gift cards, travel, or other merchandise.
How do I re-activate my membership?
Is there any preparation I need to make before I travel?
How do I update my tax information?
How do I send money to a friend, family member, or another individual?
Use our Pay-a-Person option on our CFCU More app.
How do I set up account alerts?
What if I am worried about making my CFCU loan payment this month?
Check out our Skip-a-Pay option or contact Loan Assistance.
How do I set up a direct deposit?
How do I order a debit card?
How do I make a loan payment or set up automatic payments?
How do I update my contact information?
How do I send or receive a wire transfer?
How do I deposit a check from anywhere using Digital Banking?
How do I sign up for e-Statements?
Where do I find rates?
What is Courtesy Pay and Overdraft Protection?
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