Find the forms you need here!
Activate Your Membership
Haven't used your account in a while and need to activate it?
Member Account Revisions
CONTACT INFO
Update your contact information (phone, address, email)
UPGRADE YOUR CHECKING
Change the type of checking account you have with us.
Example: You have Simply Checking, but would like to change it to Transformation Checking so you can earn Cash Back Rewards Points when using your debit card.
*You will need to provide your full checking account number and account type, which you can find when viewing your account in Digital Banking.
DEBIT CARD
Order a new debit card
CERTIFICATE
Tell us what you want to do with your Certificate after it matures
UPDATE TAX INFORMATION
Update your Name, Tax ID Number (TIN), or Tax Status
COURTESY PAY
Add or remove Courtesy Pay from your account
Dispute a Transaction
Please read carefully to make sure you fill out the correct form for the transaction type you want to dispute.
Dispute a Debit Card, ATM, Bill Pay, Account-to-Account, Person-to-Person, or Instant Payment Transaction
Dispute an ACH Transaction
In your transaction history, the transaction will contain the words "ACH Check", "ACH Wdl", "IAT Check" or "IAT Withdrawal"