Use CFCU's New Loan Payment Portal
With CFCU's new loan payment portal, paying your CFCU loan is now even easier.
Additional Features Coming June 6th
Starting June 6th, you will be able to set-up automatic payments, save funding account information, and make CFCU Credit Card payments on the portal.
Even if you already created a login on the current portal, you will need to create a new login after the upgrade. To create a new login, you will need to use the email address you have on file with us as your username.
Also, payment history before June 6th will no longer show in the portal, but will still be visible on your loan history.
Payment Portal Login Directions
After the upgrade on June 6th, you will need to create a new login even if you had a login before that time.
- Click on the “Make a Loan Payment” link located in the orange bar at the bottom of your screen from any page on our website.
- Click on sign-up and accept terms and conditions.
- Create login credentials that you will use every time you sign-in to the payment portal.
*Login credentials for the Loan Payment Portal are not the same as your Digital Banking credentials.
- Follow instructions on the screen after that to make a payment to a CFCU loan from any account.
Set-Up Automatic Payments
After the upgrade on June 6th, you will also be able to set up automatic payments through our new payment portal. Until then, here are additional ways to set up automatic payments.
From your CFCU deposit account through CFCU Digital Banking.
From another financial institution.
Additional Ways to Pay Your CFCU Loan
- Make a transfer from your CFCU account to your CFCU loan using Digital Banking. Use our instructions for help.
*You will need to use the payment portal to make a digital transfer if you want to pay from a non-CFCU deposit account.
- Stop in any of our branch locations.
- Mail a check to CFCU Community Credit Union, 1030 Craft Rd, Ithaca, NY 14850 (coupon books won't be issued).
Pay Your Credit Card
CFCU Credit Cards
After the upgrade on June 6th, you will be able to pay your CFCU credit card through the Loan Payment Portal. You can also view and pay your credit card in CFCU's Digital Banking (click on 'Accounts', then 'Credit Card Access') or send a check.
Legacy CORE FCU Credit Cards
If you have a legacy CORE FCU credit card issued before conversion (January 25, 2023), find a link to the CORE Credit Card Payment Portal here.
HOME MORTGAGE DISCLOSURE ACT NOTICE
The HMDA data about our residential mortgage lending are available online for review. The data show geographic distribution of loans and applications; ethnicity, race, sex, age and income of applicants and borrowers; and information about loan approvals and denials. HMDA data for many other financial institutions are also available online. For more information, visit the Consumer Financial Protection Bureau's Web site (www.consumerfinance.gov/hmda).
BORROWER COMPLAINTS AND INQUIRIES
CFCU is registered with the New York State Superintendent of Financial Services. You may file complaints and obtain further information about CFCU by contacting the New York State Department of Financial Services Consumer Assistance Unit at 1-800-342-3736 or at www.dfs.ny.gov.