Can I use my debit and credit cards overseas?
Yes, you can use your debit and credit cards overseas. However, you must place a travel note on your account. Visit our Travel page.
Can a Balance Transfer Give Me Points?
Points are accumulated by purchases only.
Are there help resources online for UChoose Rewards?
If the primary cardholder activates the card rewards and the joint card holder does not, do both card holders accumulate points as they spend?
Do my points expire?
Points expire 3 years after you earn them. There is a warning for expired points on the site when you get within 60 days of expiration.
When redeeming points, can I have the item sent somewhere besides the address CFCU has?
Yes, you will have the opportunity to change the address within the redemption process as long as the address is located in the United States.
What happens to my points if my card is lost or stolen?
If your card is lost or stolen and a replacement is issued, points will automatically be transferred to the new card. Once you receive your new card, you will need to re-register your new card within UChoose.
Do my rewards points show up immediately?
It can take up to 60 days for your points to be credited to your account.