Make a Loan Payment

USE CFCU's NEW LOAN PAYMENT PORTAL

With CFCU's new loan payment portal, paying your CFCU loan is now even easier.

 

Loan Payment Portal

 

Directions for First-Time Users:

  1. Click on the "Loan Payment Portal" button above or the "Pay a Loan" link at the top of each page on our website. 

  2. Click on sign-up and accept terms and conditions.

  3. Create login credentials that you will use every time you sign-in to the payment portal. *Login credentials for the Loan Payment Portal are not the same as your Digital Banking credentials.

  4. Follow instructions on the screen after that to make a payment to a CFCU loan from any account.

 

 

SET-UP AUTOMATIC PAYMENTS

In the future, you will also be able to set-up automatic payments through our new payment portal. Until then, see below for other ways to set up automatic payments.

 

From your CFCU deposit account through CFCU Digital Banking.

Instructions Here

From another financial institution.

Use This Form

 

ADDITIONAL WAYS TO PAY YOUR CFCU LOAN 

  • Make a transfer from your CFCU account to your CFCU loan using Digital Banking. Find instructions here.*You will need to use the payment portal to make a digital transfer if you want to pay from a non-CFCU deposit account.

  • Stop in any branch. Click here for our branch locations. 

  • Mail a check to CFCU Community Credit Union, 1030 Craft Rd, Ithaca, NY 14850 (coupon books won't be issued). 

 

Contact Us

Member Solutions

(Mon-Fri. 8am-5:30pm; Sat. 9am-12pm)

607-257-8500 or toll free 800-428-8340

contact.us@mycfcu.com

CFCU Insurance Services

(Mon-Sat. 8am-8:30pm)

844-835-7646

Telephone Banking

607-257-8113 or toll free 800-782-9413

Suspected Fraud/Lost/Stolen Debit Card

800-417-8715

Suspected Fraud/Lost/Stolen Credit Card

866-205-8314 (Domestic) or 703-463-2473

CFCU will never contact a member electronically to obtain personal information. If you receive this type of communication, please contact us immediately to report.


HOME MORTGAGE DISCLOSURE ACT NOTICE

The HMDA data about our residential mortgage lending are available online for review. The data show geographic distribution of loans and applications; ethnicity, race, sex, age and income of applicants and borrowers; and information about loan approvals and denials. HMDA data for many other financial institutions are also available online. For more information, visit the Consumer Financial Protection Bureau's Web site (www.consumerfinance.gov/hmda).

BORROWER COMPLAINTS AND INQUIRIES

CFCU is registered with the New York State Superintendent of Financial Services. You may file complaints and obtain further information about CFCU by contacting the New York State Department of Financial Services Consumer Assistance Unit at 1-800-342-3736 or at www.dfs.ny.gov.