Make a Loan Payment

With several options to make payments to your CFCU loan, choose what works best for you. 

Payments from CFCU Accounts

  1. Make a transfer from your CFCU account to your CFCU loan using Digital Banking. Learn more about Digital Banking here!
  2. Stop in any branch. Click here for our branch locations. 
  3. Mail a check to CFCU Community Credit Union, 1030 Craft Rd, Ithaca, NY 14850 (coupon books won't be issued). 

Payments from External Accounts

  1. Set up an automatic payment from another financial institution with this form.*
  2. If you need to make a payment online today, for a small convenience fee you can do so here. Please note that the login credentials are not the same as your Digital Banking credentials.**
  3. Stop in any branch. Click here for our branch locations. 
  4. Mail a check to CFCU Community Credit Union, 1030 Craft Rd, Ithaca, NY 14850. No coupon book will be issued.

*This option is not available with Mortgages.

**With the exception of Credit Card payments, any loan type may be paid utilizing our online portal. 

Contact Us

Contact Us

Member Solutions

(Mon-Fri. 8am-5:30pm; Sat. 9am-1pm)

607-257-8500 or toll free 800-428-8340

contact.us@mycfcu.com

CFCU Insurance Services

(Mon-Sat. 8am-8:30pm)

844-835-7646

Telephone Banking

607-257-8113 or toll free 800-782-9413

Suspected Fraud/Lost/Stolen Debit Card

800-417-8715

Suspected Fraud/Lost/Stolen Visa Card

866-205-8314 (Domestic) or 703-463-2473 (International) Option 2

CFCU will never contact a member electronically to obtain personal information. If you receive this type of communication, please contact us immediately to report.


HOME MORTGAGE DISCLOSURE ACT NOTICE

The HMDA data about our residential mortgage lending are available online for review. The data show geographic distribution of loans and applications; ethnicity, race, sex, age and income of applicants and borrowers; and information about loan approvals and denials. HMDA data for many other financial institutions are also available online. For more information, visit the Consumer Financial Protection Bureau's Web site (www.consumerfinance.gov/hmda).

BORROWER COMPLAINTS AND INQUIRIES

CFCU is registered with the New York State Superintendent of Financial Services. You may file complaints and obtain further information about CFCU by contacting the New York State Department of Financial Services Consumer Assistance Unit at 1-800-342-3736 or at www.dfs.ny.gov.