The health and safety of our members, staff, and community continues to be our top priority. Learn here about visiting our branches and the other services we provide to serve your banking needs during this time.
Moving Forward Together
Visiting Our Branches
Most of our branch lobbies are open with limited hours (review our updated hours below). To maintain the health and safety of our members and staff, we are taking the following precautions for open lobby hours and appointments:
- Limited Number of Members at Once: To maintain social distancing, we will be limiting the number of members in open branch lobbies at any given time.
- Identity Checks: We will be performing identity protocols on everyone before entering the branch.
- Face Coverings Required: Face coverings will be required of members and staff inside branch lobbies
- Hand Sanitizer: Hand sanitizer stations will be available at all locations
- Cleaning: In addition to nightly professional cleaners, staff will be disinfecting high touch surfaces throughout each day.
CFCU still encourages members to continue to use our Digital Banking, Member Solutions Call Center, and Drive-thrus whenever possible. Check out our services tab on this page to learn more.
Important Links:
Learn more about the Coronavirus (COVID-19) and prevention from the CDC’s website.
Follow us on Facebook, Twitter, or Instagram for weekly posts regarding your health, entertainment, and positive well-being.
CFCU is Federally insured by the NCUA. Learn more about share insurance
Don't miss important Covid-19 messages by email, update your email information in your profile within Digital Banking. If you are not yet signed up for Digital Banking, register on our home page or in our mobile app. It's easy! Learn more here!
Beware of Scammers
Be wary of emails claiming to be from the CDC or World Health Organization, offers for products claiming to treat the Coronavirus disease, and charities or crowdfunding sites. Learn more from the FTC about what to watch out for.
Contact Us
Member Solutions
(Mon-Fri. 8am-5:30pm; Sat. 9am-1pm)
607-257-8500 or toll free 800-428-8340
CFCU Insurance Services
(Mon-Sat. 8am-8:30pm)
Telephone Banking
607-257-8113 or toll free 800-782-9413
Suspected Fraud/Lost/Stolen Debit Card
Suspected Fraud/Lost/Stolen Visa Card
866-205-8314 (Domestic) or 703-463-2473 (International) Option 2
CFCU will never contact a member electronically to obtain personal information. If you receive this type of communication, please contact us immediately to report.
Beware of Scammers
Be wary of emails claiming to be from the CDC or World Health Organization, offers for products claiming to treat the Coronavirus disease, and charities or crowdfunding sites. Learn more from the FTC about what to watch out for.
Contact Us
Member Solutions
(Mon-Fri. 8am-5:30pm; Sat. 9am-1pm)
607-257-8500 or toll free 800-428-8340
CFCU Insurance Services
(Mon-Sat. 8am-8:30pm)
Telephone Banking
607-257-8113 or toll free 800-782-9413
Suspected Fraud/Lost/Stolen Debit Card
Suspected Fraud/Lost/Stolen Visa Card
866-205-8314 (Domestic) or 703-463-2473 (International) Option 2
CFCU will never contact a member electronically to obtain personal information. If you receive this type of communication, please contact us immediately to report.