Privacy Statement
CFCU Community Credit Union Web Site
CFCU Community Credit Union, your member-owned
financial institution, is committed to providing you with
competitive products and services to meet your financial
needs and help you reach your goals. We are equally
committed to protecting the privacy of our members.
Under federal law, we are required to give you this
privacy notice. It describes our credit union’s privacy
policy and practices concerning the personal information
we collect and disclose about our members. It also
includes information about the parties who receive
personal and sometimes nonpublic information from us as
we conduct the business of the credit union.
If after reading this notice you have questions, please contact us at:
(800) 428-8340
(607) 257-8500
INFORMATION WE COLLECT ABOUT YOU
We collect nonpublic personal information about you
from the following sources:
- Information we receive from you on applications and other forms
- Information about your transactions with us,
- Information we receive from a consumer reporting agency
We may disclose all of the information we collect, as described above, as permitted by law.
PARTIES WHO RECEIVE INFORMATION
FROM US
We may disclose nonpublic personal information about
you to the following types of third parties:
- Financial service providers, such as insurance companies
- Non-financial companies, such as consumer reporting agencies, check/share draft printers, plastic card processors, government agencies and mailhouses
DISCLOSURE OF INFORMATION TO PARTIES
THAT PROVIDE SERVICES TO US
In order for us to conduct the business of the credit union,
we may disclose all of the information we collect, as
described above, to other financial institutions with whom
we have joint marketing agreements, to other companies
that perform marketing services on our behalf, or to
nonaffiliated third parties for the purposes of processing
and servicing transactions that you request or authorize,
so that we may provide members competitive products
and services.
We may also disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.
To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties.
DISCLOSURE OF INFORMATION ABOUT
FORMER MEMBERS
If you terminate your membership with CFCU Community
Credit Union, we will not share information we have
collected about you, except as may be permitted or
required by law.
HOW WE PROTECT YOUR INFORMATION
We restrict access to nonpublic personal information
about you to those employees who need to know that
information to provide products or services to you. We
maintain physical, electronic, or procedural safeguards
that comply with federal regulations to guard your
nonpublic personal information.
WHAT MEMBERS CAN DO TO HELP
CFCU Community Credit Union is committed to protecting
the privacy of its members. Members can help by
following these simple guidelines:
- Protect your account numbers, plastic card numbers,
personal identification numbers (PINs) or passwords.
Never keep your PIN with your card. The PIN can
provide free access to your accounts if your card is lost or
stolen.
- Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
- Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.
Let us know if you have questions. Please do not hesitate to call us — we are here to serve you!
